A woman sitting in front of a doctor.


Hosperience is intended to guide, prompt, and involve patients and their families throughout their care episodes in a structured step-by-step way.

A blue line drawing of two people and an adult

Patients and families will find it easier to understand and participate in their care plan.

A blue and grey image of an old computer logo.

Care teams will benefit from a potential reduction in administrative tasks and calmer patients.

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Administrators will help build their organization's brand reputation while streamlining operations.

I got excited when I saw this because it‘s a way of capturing patient- and family-driven goals. A roadmap of sorts.

— Medical Director, a mid-sized hospital in the northeastern U.S.

Theres a lot at stake

In a recent study, 34% of those people who had a negative healthcare experience switched medical providers/treatments.1

Two phones showing the same page of a hospital app.

Agile by design

Target your best opportunities. Adaptive design makes it practical to tailor Hosperience to a care episode within a specific service line or to support Quality Payment Program (QPP) initiatives.

From my view, this idea would be an essential part of patient- and family- centered care coordination activity, irrespective of the patients age.

— Service line director, academic childrens hospital in the midwestern U.S.

Three people sitting on a bench in front of a laptop.

1Accenture Health and Life Science Experience Survey, 2021.